Archive for the ‘Customer Observations’ category

How clean is your floor?

How quick do you form an opinion? Do you think that you really care what a store’s floor looks like? Would that affect your decision on whether to buy or not? Probably not consciously.  Maybe not at all, but let us marvel at the complexity of the human brain for a sec. Before you even go into a retail store, you just KNOW that there’s probably 10 places within a 30 minute drive you could go to to look at the same item (even ebay and online stores) – you have options as to where to buy, but you end up only buying from one place. Could it be that their floor was the cleanest? » Read more: Dirty Floors & Dirty Websites